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Shipping and Payment Terms

SHIPPING AND PAYMENT:

I ship UK First Class Royal Mail. You will receive an email within 24 hours of your order detailing shipping times, although items will typically be shipped within 2 working days. If you require your item sooner, please contact me and I'll do my best to get it to you within your required time.

Shipping costs within the UK are as follows:

£0 - £9.99 = £2.00
£10 - £49.99 = £3.50
£50 and up = free shipping.

All payment is via Paypal in UK Pounds Sterling.

RETURNS:

Tofty Makes policy:

If you are not happy with your item I will be happy to exchange it or give you credit to the value of your item to spend on something else on our website.

If this is the case items must be returned within 7 days of the delivery date - please send an email with your return request to emma@toftymakes.com and I will provide you with instructions and a returns address.

Buyers are responsible for the delivery return costs.

Tofty Makes policy for Customised orders:

Regretably I can not accept returns on customised orders. However if there is a fault or problem with the item, please contact me at emma@toftymakes.com within 7 days of receipt of the goods and I will do my best to rectify any problems.